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About Us

Participate in Rendercore Lab’s Survey
March 16, 2016

Dear Rendercore Lab Users,

Please take a moment to take our survey. The  information will be used to improve our customer service, support center services, website interface, and job management services. It will just take 10-15 min of your time.

Take this survey

Rendercore is Under New Management!
February 17, 2016

New Management_4

Rendercore Inc. is now Rendercore Lab Inc. In addition to our new name, we have a new website and an improved job management system. Rendercore Lab’s Dashboard is latest job management feature. From the dashboard you can view job updates, render coin balances, support team alerts, and view your latest invoices. Also, we updated our job list, now you can view the task list and job detail info on the same page for easier job management.

View New Website

Free Testing

We offer free testing, there is a limit of 5 test frames per job submission. There is no longer a restriction for the scenes output format. Click here to view an example on how to submit your jobs.

Try Our Cost Estimator

All you need for a rough quote using our cost estimator is the total number of frames, the, number of cores on your machine, and the average render time per frame on your end. View Cost Estimator

Support Center

We have a new Support Center, now you can easily search for any questions regarding our job submissions manuals, billing, FTP, and technical problems. View Support Center

Render Coin Policy

Starting March 1, 2016 inactive  render coin credits will need to used within 2 years. After the 2 years the credit will expire. There are no refunds on credits. To view your balance, you just need to log into your account and go to the MyZone tab.  For additional information, click here.

Sub-Accounts

We have updated our sub-account feature. Now you can create sub accounts from your main account. No manual intervention needed. Click here for information on creating sub-accounts.

FTP Updates

We have made changes to make our FTP for easier management. Now you can upload and download your files from one FTP site ftp.rendercore.com

Dis-continued Programs

The following programs are no longer supported: After Effects, Sofimage/XSI, Vue xStream, and V-Ray Standalone. If you have any suggestions on which programs you would like to see us support, just email us atsupport@rendercore.com and we will take your suggestion into consideration.

Contact Us

You can reach us through Live Chat , Skype or our toll free number (866) 627-3149. Business hours are from MondayFriday 9AM-6:00PM PST. Email support is available 24 hours. Skype- rendercoresupport

Authorized Chaos Group V-Ray Renderfarm
December 19, 2012

Rendercore Lab is the 1st Authorized V-Ray for 3ds Max & Maya  Render farm in the United States.  

V-Ray 2.30.01 is supported for 3ds Max.

V-Ray 2.30.01 is supported for Maya.